Privacy Policy

This privacy policy discloses the privacy practices for urbanity.ph. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

Urbanity.ph contains information on matters such as, but not limited to, building, units, unit owners, tenants, billing, collection and homeowner association’s financial transactions. These information are only accessible to:

  1. authorized users from the homeowners association
  2. property managers hired by the homeowners association
  3. our employees who may be granted access to do specific jobs (like troubleshooting and development of new features)

We will not sell or rent this information to anyone. This, however, does not include trusted third parties who assist X-Act in operating our website, in the conduct of its business, so long as these parties agree to keep such disclosed information confidential as well. We may also release information if we are compelled by law, or to protect site policies, or protect ours or other’s rights, property or safety.

We will use your information for the following purposes:

  1. To personalize your experience with urbanity.ph
  2. To enable us to respond to you and your concerns appropriately.
  3. To improve our Website (based on the feedback we receive from you)
  4. To improve our customer relations

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to develop requested features. In such case, your request shall be construed as your consent to our disclosure of information to such third parties.

Unless you ask us not to, we may contact you via email in the future to tell you about new products, features or services, or changes to this privacy policy. In the event you would want to unsubscribe from receiving future emails, however, our emails include detailed unsubscribe instructions at the bottom which you may follow anytime.

Your Consent

By using our site, you consent to our Privacy Policy
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Security

Urbanity.ph data is stored in a secure database server behind a firewall.
We take numerous and a variety of precautions to protect your information. When you post sensitive information via the webapp, your information is protected both online and offline.
Wherever you post sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, troubleshooting and development of new features) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. All concerned employees having access to these information have respectively undertaken to keep all information privileged and to be used only for particular purpose/s.

External Links

Some pages of our webapp, especially pages with advertisements, may contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the content and activities in the said links, neither in the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

Data Deletion

Our databases have automated backup and disaster recovery procedures. Backup files are stored in secure backup servers.
We only access backup files in case of disaster recovery or troubleshooting.
Records deleted from the live database may still exist in old backup files.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Questions

If you have questions or concerns regarding our policies please contact us here:

  • Telephone: +6327443591 or 92
  • Email: inquiry@urbanity.ph
  • Office Address: Unit 603 Platinum 2000 Condominium, No. 7 Annapolis St., Greenhills, San Juan, Metro Manila, Philippines